So, when the appointment time arrives, your Teams status, and collaborative/co-authoring status in Word, Excel, etc., will show your status as ‘Busy’. When appointments are created in your calendar, they are usually by default, set to ‘Busy’. If you use your primary account calendar to keep track of your life and work appointments and work activity, then Teams will look at what you are doing and determine your status, e.g., if you have an appointment (whether a meeting with people or just time blocked in our diary to work on something yourself), Teams will use the status of the appointment. You can reset the Teams status as often as you like, but when Teams checks with Exchange again, it will reset back to your primary calendar activity/appointment status… The Teams status is determined by what is in your primary Outlook calendar associated with your Microsoft account in Exchange. So if you do find yourself in a similar situation as me, be sure to include this in your thinking too… After a fresh version of Teams was installed on the users machine, all the status problems disappeared, so if anyone else has the same problem – try uninstalling
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